Return and Refunds
Last updated: April 2, 2026
Thank you for purchasing from Tulani Laing. Because this business provides digital services, consultations, teaching, educational content, and other non-physical offerings, this Refund Policy explains when refunds may or may not be issued.
By purchasing any service, consultation, digital product, or related offering from this website, you agree to this Refund Policy.
Nature of Products and Services
This business primarily offers digital and service-based products, including but not limited to:
- consultations
- teaching and coaching sessions
- educational materials
- digital content
- training related to making money online, digital marketing, side hustles, and related topics
Because these are digital and knowledge-based services, refunds are handled differently from physical goods.
No Refunds for Completed Digital Deliverables or Rendered Services
As a general rule:
- All completed consultations, coaching sessions, teaching sessions, and delivered digital products are non-refundable
- Once a digital product has been delivered, accessed, downloaded, sent, or made available, it is considered used and is therefore non-refundable
- Once a scheduled consultation or teaching session has taken place, it is non-refundable
Booking and Cancellation Policy
For consultations, coaching, and service appointments:
- Clients may request to cancel or reschedule with reasonable notice
- If you need to cancel or reschedule, you must contact us before the scheduled appointment time
- Missed appointments, no-shows, or last-minute cancellations may be non-refundable
- We reserve the right to determine whether a reschedule, credit, or partial refund is appropriate based on the circumstances
Exceptions
A refund may be considered only in limited circumstances, such as:
- duplicate payment
- clear billing error
- failure to deliver the purchased service or product due to an issue on our side
- exceptional circumstances reviewed at our sole discretion
Refund requests are reviewed case by case. Submitting a request does not guarantee approval.
Non-Guarantee of Results
Because our services involve education, business guidance, digital marketing guidance, side hustle ideas, and related informational services:
- we do not guarantee income
- we do not guarantee business success
- we do not guarantee specific results
- refunds will not be issued simply because expected results were not achieved
Results depend on many factors outside our control, including effort, skill, consistency, market conditions, decision-making, and execution.
Chargebacks
If you have a problem with your purchase, please contact us first before filing a chargeback. Filing a false or improper chargeback after receiving access to a digital service or product may be considered a violation of this policy.
How to Request Support
To request help regarding a purchase, contact:
Email: support@tulanilaing.com
Phone: +1 917 695 8906
We aim to review requests within a reasonable time.